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Outlook 2010

Well, my wife has had a little time to get used to how Outlook 2010 does things now.  So this is a brief update on our impression of it…

My wife likes it, but has some issues.  The same issues cause me to think that it is a worthless piece of crap.

  1. Old contacts from Windows Vista Mail were never imported.  Not doing this automatically (or at least asking permission to) is just pure stupidity.  What was the sense in transferring everything over from Vista in the first place?  To have the old files, yes, but also to have the very same application data and configuration.  Outlook 2010 is pathetic because it craps on the whole idea of maintaining a so-called “seamless” upgrade path.  This is absolutely inexcusable and stands a testament to the absolute thoughtlessness and complete lack of vision of the entire Outlook development team.
  2. Multiple accounts?:  Multiple Inboxes!  This in itself is completely void of intelligence.  The fact that Outlook has to have multiple inboxes for multiple email addresses and never incorporates them all into a streamlined universal inbox is beyond the realm of stupidity.  This is yet another stupid task that should have been done completely automatically.
  3. Adding contacts is pretty awkward as well. You don’t get access to this function unless you have an email previewed.  THEN you can add its contact and have access to the contacts.  But not until you have an email cued-up somehow.    Really?  I mean, maybe the only reason I ran the damn program was to change Aunt Len’s address because she moved.  And the social contacts is just in the way.  My wife doesn’t participate in any social networking sites, so it is just in the way and confusing her.

Really Microsoft? With the release of Windows 7 I was finally ready to take you seriously, and more than just a necessary business toy that I was required to have and support.  But Outlook 2010 can’t incorporate the simple email functionality that we have come to expect from every other email program in the world?  C’MON, MAN!  C’MON YOU MULTI-BILLION DOLLAR INTERNATIONAL CORPORATION!  Get with it.

I already started taking Microsoft seriously when I found that their hardware products were so damn good (XBOX, mice and keyboards).  But I have still been waiting a very long time for them to develop any usable software products.  With Windows 7 I thought that Microsoft had started producing software that actually worked, but they have completely dropped the ball with any other software packages they produce (Expression, Publisher and IE8/9 are direct examples of this ineptness). With Outlook 2010’s pathetic featureless release I don’t really expect Microsoft to ever get what users expect out of their computing experience.

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March 7, 2011 - Posted by | Apps, Brands, Business, Computing, Internet, Product Design, Software, The Human Condition, User Interface eXperience, Windows | , , , , , , , ,

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